On-Job Learning and Listening Help Leaders Create More Resilient Teams

Recent research from Rice University and the University of Windsor suggests that leaders who encourage their employees to learn on the job and share their ideas and suggestions for change have teams that are more effective and resilient in unexpected situations.On-Job Learning and Listening Help Leaders Create More Resilient Teams

For this study, the researchers found what makes employees more resilient and fosters learning in the workplace. The scientists specifically examined the interactions of 48 teams from five Canadian technology startups.

Danielle King, an assistant professor of psychological sciences at Rice, says: “Understanding what organizations can do to help employees become more resilient is the focus of our work in my Working Resilience Research Laboratory. This research project offered an opportunity to uncover the important role of leadership and employee voice in the resilience process.”

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